- Conduct a focus groups (size about 5)
- Transcribe interviews
- Analyse survey to surface gaps
- Design intervention (implement for 3 to 6 months)
- Conduct another round of survey to determine effectiveness of intervention
- Analyse trends for the various batch of students.
Considerations:
- Need to use right question to probe response during focus groups.
- If there is no difference in means for the expecation and actual surveys, need to ask why and what else?
- Need to inform the focus group respondents in advance that the interview is taped.
By going through the analysis of the class environment assessment, I become more sensitive to the information reflected from the data. Even insignificant differences between preferred and actual may indicate that the class environment is aligned with the particpants' expectation. However, it may also indicate that the survey was administered in the same sitting thus affecting the biasness of the data.
Another observation my team has is that the involvement mean is lowest score while the co-operation mean is the highest. Why is there this discpreancy? One reason could be that the participants are all senior staff so we are less expressive in class. In addition, the task given to the team before the survey analysis may not be challenging enough for the team to bond. If the actual survey is administered after the survey task, the mean for involvement will be higher.
Another learning is that Item Mean = (response for each questions/7)/24. While the Scale Mean = (response for each questions for the dimension)/24.